Erin Ackley

Erin is the Administrative Assistant for the IGCC/IGMA Certification Program. She’s responsible for all IGCC/IGMA testing, inspecting, certification, accounting and general administrative duties involved in the operations of the program. Erin takes great pride in assisting AMS clients from all over the world in acquiring and maintaining certification of their IG products. She has an AAS in Administrative Management, AA in Math and Science, and a BS in Education.

 

 

 

Kari Hogan

Kari oversees all of the day-to-day needs of the WDMA Hallmark and NFRC Certification Programs. She handles customer service, and processes and maintains certification records for window and door manufacturers in the program. Kari also coordinates audits for manufacturing facilities between auditors and plants in the Hallmark and NFRC Certification Programs. Her impressive communication skills were fine tuned through years of valuable experience in retail and restaurant management. Every day when she comes to the office, Kari is amazed that she gets to work in a quaint village as beautiful as Sackets Harbor, while providing certification services to companies from around the world.

Cathy Kaelher

Cathy is the Administrative Assistant for both the SGCC and IGCC programs. She's responsible for correspondences between labs and plants and keeps the paperwork flow of plant audits and test reports moving in the right direction; taking on any special projects John may throw her way. Cathy brings years of customer service experience to the offices of AMS with a lighthearted sense of humor and a friendly smile.

John Kent

President of AMS, John’s overall responsibility is management of AMS and operations of all certification activity. John believes that AMS’s role is to facilitate the certification process within the parameters of the rules of that specific program. Certification is often a necessity of current business, when the staff at AMS does their jobs correctly, clients find the entire process helpful and efficient. The attainment of a successful conclusion is what John enjoys most about his job.



With a BS in Engineering, and over twenty-five years of operational procedures development and product compliance testing and certification experience, twenty-two with direct involvement in the glass and fenestration industry, John is a renowned expert in his field.

Stewart Nicholas

As an Associate Engineer at AMS, Stewart provides oversight of the WDMA/NFRC certification program, and the NFRC report review process. He also assists in the resolution of NFRC inspection related issues.

Stewart enjoys the satisfaction that comes with helping clients successfully navigate a challenging certification process.  He takes pride in knowing that his work in the WDMA/NFRC certification program contributes to the global effort at energy conservation.

After ten years of active duty military service in the U.S. Army, with tours in South Korea and Afghanistan, Stewart left the military with an extensive background in inspection related work and a keen eye for reading technical information.

Ron Peterson

Ron manages WDMA Hallmark and NFRC certification activities for AMS. His duties include conducting technical reviews of Hallmark testing data, reviewing and administering interpretations to the certification program, attending industry meetings, and being responsible for quality system management. Ron truly enjoys the interaction his job brings with all the different people in the industry. His BS in Environmental Studies from the University of Vermont, seventeen years professional experience in quality assurance, about nine of those in the window and door industry, help Ron assist program participants meet their certification needs.

Brandy Redder

Brandy is the Administrator of the SGCC (Safety Glazing Certification Council) Program. She’s known for her amazing attention to detail, honed over ten years of administrative experience in the court system, as well as her friendly demeanor and incredible sense of humor. When clients call to talk about their SGCC Certification needs with Brandy, they know they’ll get the right answers, delivered with a light touch. 

Ric Markway

As AMS's auditor/inspector for NFRC, WDMA Hallmark, IGCC/IGMA and SGCC Certification programs, Ric travels across the country visiting several glass and window/door plants. Ric is also AMS's technical reviewer for WDMA Hallmark air, water, structural window/door test reports, and training coordinator for auditors. He enjoys working with engineers and quality managers on the cutting edge of technical improvements in the industry, and making a difference in the safety aspects, technical improvements, structural integrity and thermal performance of the building products AMS helps gets certified. Ric has a BS in Forestry – Wood Technology, and 27 years experience in administration of certification/inspection programs.